Call us on 01304 271707 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also maintains energy efficiency, reducing energy bills. During a service, engineers check for gas leaks, carbon monoxide emissions, and other hazards to ensure safety. Additionally, annual servicing helps keep your boiler warranty valid, as most manufacturers require it.
If you notice any unusual noises, leaks, or drops in performance, you should schedule a service sooner.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Had several radiators installed – very happy with the friendly and honest service. Would recommend to others.
Xavier Taylor
We called JPS out due to the boiler having stopped working – because of all the heavy rain. Jordan came out quickly to assess the situation, he was prompt to diagnose and set about ordering the necessary parts. Once the parts were in, he ensured he came back to resolve the issues. We really appreciated him working late, doing all the gas safety checks and issuing a safety certificate.
James Morley
Gas safety certificate
Very happy with work carried out,
andy4791, Ramsgate
JPS are very reliable,friendly and always on time and do not over charge for jobs I would recommend them!!!!
Diane Tate
Jordan serviced our gas boiler. He was very professional and did the work In good time . He kept me informed of any delays. He did the job the day after calling him which was great. Jordan was very pleasant and I would highly recommend him.
Sue Weller
Fantastic, responsive communication and prompt action when I had no hot water for three days! Jordan came round at a time to accommodate my working day, identified the issue and was able to replace the faulty part there and then. Excellent service, honest and trustworthy and good value too. Could not recommend more! I would definitely use again. 👍
Ray Bryce
Cooker gas pipe needs slightly moving.
Very professional. Very happy with the work done. Would recommend to anyone.
simon54450_87, Ramsgate
Heating system installation
We are very happy with the boiler and central heating system that Jordan installed at our rental property, everything was done to a high standard and with great care. Thankyou Jordan for taking this job on and for getting everything done so professionally and in an acceptable time frame. Everything is working as it should be and all boiler and gas paperwork and certificates have been provided after the installation was completed. I would highly recommend Jordan for any plumbing/gas works.
gita12105, Dover
From first call to his Dad, then Jordan’s speedy reply and eventual repair i felt in good hands. I know the price was very fair & Jordan then stayed to check the linked appliances with me. he was very kind and smiley, and I felt safe, which is really important as I’m a single mum. will definitely use again
kylie cederblad
Gas engineer required
Jordan was fantastic. I cannot thank him enough for his quick, efficient and affordable service. I will recommend him whole heartedly to anyone.
shevlin, Margate