Call us on 01304 271707 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also maintains energy efficiency, reducing energy bills. During a service, engineers check for gas leaks, carbon monoxide emissions, and other hazards to ensure safety. Additionally, annual servicing helps keep your boiler warranty valid, as most manufacturers require it.
If you notice any unusual noises, leaks, or drops in performance, you should schedule a service sooner.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Boiler service and repair- Jordan kept us informed every step of the way even when he was running late he contracted me. I would definitely recommend using Jordan for anyone looking for a plumber he was polite and courteous to us and our home. We will definitely be using Jordan for any future jobs and will be recommending him to friends and family. Thank you Jordan you were brilliant.
Carol
Remove Gas Fireplace
Jordan was here when he said he would be, and completed the work that morning. He was great with advice; and when he encountered an issue with the gas meter outside the property, he stayed until SGN had arrived to ensure a resolution. Would definitely have Jordan back.
rob_jackson_46, Ramsgate
We used Jordan to service our Worcester Bosch boiler. He was very thorough, even inspecting the flue in the loft.
Martin Prestage
Gas Safty certificate & Gas Hob installation
Jordan has done a good job and he communicated well. Definitely recommended.
janaka_49, Ramsgate
Highly recommended Lovely young man, he served my boiler was here for about an hour left everything clean and tidy would highly recommend.
JoP-273
Re-fit x 2 radiators
Jordan was friendly and professional. Replied to our job advert and done the work in a very quick time. Would highly recommend 😀
rob39482, Ashford, Kent
Back boiler service
very pleased, with work he done. we booked him for other jobs which we was pleased with.
adrian75766, Ramsgate
Radiator fitting Professional and tidy
CelineR-5
Gas engineer required
Jordan was fantastic. I cannot thank him enough for his quick, efficient and affordable service. I will recommend him whole heartedly to anyone.
shevlin, Margate
Jordan responded at short notice to fix a leaking pipe connection which was dripping water through the new kitchen ceiling. It had been installed badly by another plumber only weeks earlier. Jordan also rectified the outside condensing pipe (also done by the other plumber) which not only leaked but wasn’t regulation anyway. Jordan was very professional and polite and I’ll use him for all my heating/plumbing in the future. Already recommended him to my neighbour.
Joanna Lockett