Call us on 01304 729907 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also maintains energy efficiency, reducing energy bills. During a service, engineers check for gas leaks, carbon monoxide emissions, and other hazards to ensure safety. Additionally, annual servicing helps keep your boiler warranty valid, as most manufacturers require it.
If you notice any unusual noises, leaks, or drops in performance, you should schedule a service sooner.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Radiator fitting Professional and tidy
CelineR-5
Boiler service and repair- Jordan kept us informed every step of the way even when he was running late he contracted me. I would definitely recommend using Jordan for anyone looking for a plumber he was polite and courteous to us and our home. We will definitely be using Jordan for any future jobs and will be recommending him to friends and family. Thank you Jordan you were brilliant.
Carol
Boiler Maintenance & Repair
In the decided to replace the boiler. Jordan provided an excellent service. He fitted all the new pipework and sourced the new boiler. All excellent.
mr_gregs, Ramsgate
AAA+++ standard and service. Excellent, prompt efficient service. Work completed to a high standard. Installation of a sink, gas hob and washing machine. Will definitely be using JPS again. Highly recommend.
LouiseR-338
We called JPS out due to the boiler having stopped working – because of all the heavy rain. Jordan came out quickly to assess the situation, he was prompt to diagnose and set about ordering the necessary parts. Once the parts were in, he ensured he came back to resolve the issues. We really appreciated him working late, doing all the gas safety checks and issuing a safety certificate.
James Morley
Boiler service
Thank you very much Jordan. Jordan was quick to reply and book an appointment. The boiler service was rapidly done and very reasonably priced. I would highly recommend Jordan to do any gas or plumbing related job.
sooweller, Deal
Remove Gas Fireplace
Jordan was here when he said he would be, and completed the work that morning. He was great with advice; and when he encountered an issue with the gas meter outside the property, he stayed until SGN had arrived to ensure a resolution. Would definitely have Jordan back.
rob_jackson_46, Ramsgate
Combe boiler
Really nice gentleman turned up on time and sorted out the problems really quickly we will definitely be using him again and for our yearly service
maxx_35, Canterbury
Boiler pressure adjustment urgent
Jordan was prompt and gave an excellent time scale for my job , I can’t thank him enough , highly recommended
francesca53, Ramsgate
Gas disconnection
On time, quick & tidy.
hugh24709, Canterbury




