Call us on 01304 729907 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also helps maintain energy efficiency, which can reduce your energy bills. During a professional boiler service, a qualified engineer will check for gas leaks, carbon monoxide emissions, and other safety risks to ensure your boiler is operating safely and correctly.
Annual servicing can also help keep your boiler warranty valid, as most manufacturers require a yearly service. If you notice any unusual noises, leaks, or a drop in performance, it’s best to arrange a service sooner with JPS plumbers in Deal.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Willing to look at job with no hesitation,arrived as stated,neat and tidy. Phoned in the morning,came and checked problem, went to get parts required,fitted parts. Very polite ,explained parts needed,very helpful and friendly.Would recommend instantly. Let down byour usual gas engineer, will book for Boiler service in the summer months. Many thanks for a job well done.
AlanE-146
Remove Gas Fireplace
Jordan was here when he said he would be, and completed the work that morning. He was great with advice; and when he encountered an issue with the gas meter outside the property, he stayed until SGN had arrived to ensure a resolution. Would definitely have Jordan back.
rob_jackson_46, Ramsgate
Boiler Maintenance & Repair
In the decided to replace the boiler. Jordan provided an excellent service. He fitted all the new pipework and sourced the new boiler. All excellent.
mr_gregs, Ramsgate
One of the best plumbers in Thanet, very reliable, fair priced, and just and all round genuine nice guy will always go out his way to make sure your happy couldn’t of done more for me great work, massive well done.
Dean
Saved our skin and stopped us freezing to death a couple of times right over the coldest snap of the year around Jan 2nd/3rd. Prompt to answer phone, only took money after the whole job was done (fixing old boiler then, when it gave up the ghost, installing a new one at very short notice), really friendly. Highly recommended!
Dipta Malik
We used Jordan to service our Worcester Bosch boiler. He was very thorough, even inspecting the flue in the loft.
Martin Prestage
Combe boiler
Really nice gentleman turned up on time and sorted out the problems really quickly we will definitely be using him again and for our yearly service
maxx_35, Canterbury
Jordan also completed Tado Smart thermostat installation and gas certificate safety check. Jordan is responsive and communicates well. Trustworthy. Also came back promptly to amend tap when it loosened. All good.
Sarah H
Jordan did a great job fixing our leak
Sean Smith
Jordan responded at short notice to fix a leaking pipe connection which was dripping water through the new kitchen ceiling. It had been installed badly by another plumber only weeks earlier. Jordan also rectified the outside condensing pipe (also done by the other plumber) which not only leaked but wasn’t regulation anyway. Jordan was very professional and polite and I’ll use him for all my heating/plumbing in the future. Already recommended him to my neighbour.
Joanna Lockett




