Call us on 01304 729907 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also helps maintain energy efficiency, which can reduce your energy bills. During a professional boiler service, a qualified engineer will check for gas leaks, carbon monoxide emissions, and other safety risks to ensure your boiler is operating safely and correctly.
Annual servicing can also help keep your boiler warranty valid, as most manufacturers require a yearly service. If you notice any unusual noises, leaks, or a drop in performance, it’s best to arrange a service sooner with JPS plumbers in Deal.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Boiler isn’t igniting
Posted the job, contacted by Jordan that night. 9am the next morning her was there and sorted the issue. My tenants were very happy with his service
jade97766, Whitstable
Re-fit x 2 radiators
Jordan was friendly and professional. Replied to our job advert and done the work in a very quick time. Would highly recommend 😀
rob39482, Ashford, Kent
Back boiler service
very pleased, with work he done. we booked him for other jobs which we was pleased with.
adrian75766, Ramsgate
Excellent, reliable service for my hopeless boiler. I would highly recommend.
Jan Dunn
Repair boiler
Jordan came really quickly and gave us a quote. He then fixed the boiler as soon as the part was available. He was very friendly and seems to have serviced and repaired our boiler fine. We now have hot water!
rebecca2004_38, Canterbury
AAA+++ standard and service. Excellent, prompt efficient service. Work completed to a high standard. Installation of a sink, gas hob and washing machine. Will definitely be using JPS again. Highly recommend.
LouiseR-338
Had several radiators installed – very happy with the friendly and honest service. Would recommend to others.
Xavier Taylor
From first call to his Dad, then Jordan’s speedy reply and eventual repair i felt in good hands. I know the price was very fair & Jordan then stayed to check the linked appliances with me. he was very kind and smiley, and I felt safe, which is really important as I’m a single mum. will definitely use again
kylie cederblad
Will continue to use this company ad very trustworthy Second time have used there services and will continue to do so 100 per cent reliable good work manship very friendly and helpful
JoanB-169
Gas safety certificate
Very happy with work carried out,
andy4791, Ramsgate




