Call us on 07837 561034 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also maintains energy efficiency, reducing energy bills. During a service, engineers check for gas leaks, carbon monoxide emissions, and other hazards to ensure safety. Additionally, annual servicing helps keep your boiler warranty valid, as most manufacturers require it.
If you notice any unusual noises, leaks, or drops in performance, you should schedule a service sooner.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Boiler service and repair- Jordan kept us informed every step of the way even when he was running late he contracted me. I would definitely recommend using Jordan for anyone looking for a plumber he was polite and courteous to us and our home. We will definitely be using Jordan for any future jobs and will be recommending him to friends and family. Thank you Jordan you were brilliant.
Carol
Boiler service
Very pleased with Jordans work… very thorough and cost was very reasonable. Would happily recommend.
susan60813, Margate
Jordan did a great job fixing our leak
Sean Smith
Heating system installation
We are very happy with the boiler and central heating system that Jordan installed at our rental property, everything was done to a high standard and with great care. Thankyou Jordan for taking this job on and for getting everything done so professionally and in an acceptable time frame. Everything is working as it should be and all boiler and gas paperwork and certificates have been provided after the installation was completed. I would highly recommend Jordan for any plumbing/gas works.
gita12105, Dover
Willing to look at job with no hesitation,arrived as stated,neat and tidy. Phoned in the morning,came and checked problem, went to get parts required,fitted parts. Very polite ,explained parts needed,very helpful and friendly.Would recommend instantly. Let down byour usual gas engineer, will book for Boiler service in the summer months. Many thanks for a job well done.
AlanE-146
Boiler isn’t igniting
Posted the job, contacted by Jordan that night. 9am the next morning her was there and sorted the issue. My tenants were very happy with his service
jade97766, Whitstable
Jordan has some tricky pipework rerouting and replaced 5 rads for me: he’s done a good job, very happy with his work.
Vladimir Ivic
Re-fit x 2 radiators
Jordan was friendly and professional. Replied to our job advert and done the work in a very quick time. Would highly recommend 😀
rob39482, Ashford, Kent
Quick and efficient service. Turned up on time and fixed our leak.
Kate Coulter
Jordan is reliable and does a high quality service. He is also very trustworthy.
Kaleigh Parsons




