Call us on 01304 729907 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also helps maintain energy efficiency, which can reduce your energy bills. During a professional boiler service, a qualified engineer will check for gas leaks, carbon monoxide emissions, and other safety risks to ensure your boiler is operating safely and correctly.
Annual servicing can also help keep your boiler warranty valid, as most manufacturers require a yearly service. If you notice any unusual noises, leaks, or a drop in performance, it’s best to arrange a service sooner with JPS plumbers in Deal.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
F75 on combi-boiler –
Jordan kept me up to date with arrival time, was very understanding when someone else in the house had to initially greet him. Explained the issues clearly and answered any other questions that we had. Friendly and polite – will be contatcing him again next time the boiler decides to break!
dominique34916, Ramsgate
Boiler leak
Jordan made contact soon after placing advert, he check the boiler and found it needed a new part. He ordered and fitted new part and serviced the boiler at our request. Very polite and tidy worker and good time keeper. Thanks Jordan
dick_83, Canterbury
Boiler isn’t igniting
Posted the job, contacted by Jordan that night. 9am the next morning her was there and sorted the issue. My tenants were very happy with his service
jade97766, Whitstable
One of the best plumbers in Thanet, very reliable, fair priced, and just and all round genuine nice guy will always go out his way to make sure your happy couldn’t of done more for me great work, massive well done.
Dean
Fantastic, responsive communication and prompt action when I had no hot water for three days! Jordan came round at a time to accommodate my working day, identified the issue and was able to replace the faulty part there and then. Excellent service, honest and trustworthy and good value too. Could not recommend more! I would definitely use again. 👍
Ray Bryce
Boiler pressure adjustment urgent
Jordan was prompt and gave an excellent time scale for my job , I can’t thank him enough , highly recommended
francesca53, Ramsgate
Back boiler service
very pleased, with work he done. we booked him for other jobs which we was pleased with.
adrian75766, Ramsgate
Heating system installation
We are very happy with the boiler and central heating system that Jordan installed at our rental property, everything was done to a high standard and with great care. Thankyou Jordan for taking this job on and for getting everything done so professionally and in an acceptable time frame. Everything is working as it should be and all boiler and gas paperwork and certificates have been provided after the installation was completed. I would highly recommend Jordan for any plumbing/gas works.
gita12105, Dover
Saved our skin and stopped us freezing to death a couple of times right over the coldest snap of the year around Jan 2nd/3rd. Prompt to answer phone, only took money after the whole job was done (fixing old boiler then, when it gave up the ghost, installing a new one at very short notice), really friendly. Highly recommended!
Dipta Malik
Excellent service, highly recommend Great service, quick to respond and resolve the issue. Will be looking to use again!
JadeH-194




