Call us on 01304 271707 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also maintains energy efficiency, reducing energy bills. During a service, engineers check for gas leaks, carbon monoxide emissions, and other hazards to ensure safety. Additionally, annual servicing helps keep your boiler warranty valid, as most manufacturers require it.
If you notice any unusual noises, leaks, or drops in performance, you should schedule a service sooner.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Excellent service. friendly and very efficient 100 per cent reliable very high standard of work would highly recommend will also use again in future.
JoanB-169
Back boiler service
very pleased, with work he done. we booked him for other jobs which we was pleased with.
adrian75766, Ramsgate
Boiler leak
Jordan made contact soon after placing advert, he check the boiler and found it needed a new part. He ordered and fitted new part and serviced the boiler at our request. Very polite and tidy worker and good time keeper. Thanks Jordan
dick_83, Canterbury
Gas fire disconnect – All good. A clean and tidy job, reasonably priced! Polite and courteous.
Andrew
Jordan was really quick to come over & repair a leak from our bathroom into our kitchen. Great service!
Russell D’Eath
Heating engineer needed for Worcester Bosch service
Arrived on time and Jordan was extremely thorough. Will certainly use him again. He both serviced our Worcester Bosch boiler and repaired a leaking shower so we are a lot happier.!
martin_28os, Whitstable
Jordan responded at short notice to fix a leaking pipe connection which was dripping water through the new kitchen ceiling. It had been installed badly by another plumber only weeks earlier. Jordan also rectified the outside condensing pipe (also done by the other plumber) which not only leaked but wasn’t regulation anyway. Jordan was very professional and polite and I’ll use him for all my heating/plumbing in the future. Already recommended him to my neighbour.
Joanna Lockett
Boiler service
Very pleased with Jordans work… very thorough and cost was very reasonable. Would happily recommend.
susan60813, Margate
Gas Hob – Connect To Gas Pipe
I would highly recommend Jordan! He managed to squeeze us in on short notice to repipe and fit our new gas hob – which we really appreciate! He done a great job (it looks very smart), and he was very clean and polite. I would definitely use his services again.
ryan50364, Canterbury
Cooker gas pipe needs slightly moving.
Very professional. Very happy with the work done. Would recommend to anyone.
simon54450_87, Ramsgate